Home Care Services in Leicester
Physical Disability Support at Home in Leicester
Support on your terms, in your own home and out in the community. You decide what it looks like and when it happens.
- CQC registered provider
- Leicester based team
- Free care assessment
- Support you direct
- CQC registered provider
- Leicester based team
- Free care assessment
- Care from 1 visit a week to live in
Support That Works Around Your Life
Needing support with some things does not mean handing over the rest. Plenty of the people we support are working, studying, running a home or raising children. What they want is help with specific tasks at specific times, delivered properly and on time, so the rest of the day belongs to them.
That is what this is. Not a programme, not a timetable somebody else designed. Practical support agreed with you, written down, and reviewed when it stops fitting.
How We Help
Personal care
Washing, showering, dressing, hair, skin and continence support, done the way you want it done.
Moving and transfers
Support to move safely around your home, including help with equipment where our carers are trained for it.
Meals and nutrition
Preparation, cooking, shopping and support to eat and drink, following your preferences rather than a standard menu.
Around the home
Laundry, cleaning, bed changing, post, bills and phone calls.
Out in the community
Work, study, appointments, the gym, the shops, seeing friends and getting to where you actually want to be.
Overnight support
Waking or sleeping night cover, or live in support, where nights need somebody there.
You Direct Your Own Support
Some people call this a care plan. It is really an agreement about how you want things done.
- Which tasks you want help with, and which you would rather manage yourself
- Exact times, because a call at the wrong time is worse than no call
- How you like transfers and personal care carried out, step by step
- Whether you want the same carers, and any preference about who
- What to do if you need to change or cancel a call at short notice
You are entitled to say a carer is not right for you and to ask for a different one. It is your home and your routine.
Equipment and Moving Safely
Where hoists, slide sheets, standing aids or other equipment are part of your routine, carers must be trained on that equipment before they use it with you.
We assess this before support starts and confirm in writing what our carers can and cannot do. Where a two carer call is needed for a safe transfer, we say so rather than sending one person and hoping. If a piece of equipment or a task falls outside what we are trained and insured for, we tell you plainly and help you find the right service.
Work, Study and Getting Out
Support does not stop at the front door.
- Getting ready and out on time for work, college or university
- Appointments, hospital visits and physiotherapy sessions
- Sport, the gym, swimming, clubs and classes
- Shopping, socialising and seeing family
- Travel arrangements and support while you are out, where agreed
Working With the Professionals Involved
Many of the people we support already have an occupational therapist, a physiotherapist, a specialist nurse or a social worker involved.
We follow the moving and handling plan and any equipment guidance already in place. With your agreement we share what we notice, flag changes and take part in reviews. We do not change anything a therapist has set without going back to them first.
Paying for Support
Support can be funded privately, through a personal budget or direct payment from Leicester City Council, or through NHS funding where you are eligible. Eligibility is decided by the council or the NHS, not by us.
If you already receive direct payments, we can work with that arrangement. We give clear written costs after the assessment so you know exactly what you are agreeing to.
How Support Starts
- 1
Tell us what you need and when. No referral is required.
- 2
A free assessment with you, covering tasks, timings, equipment and preferences.
- 3
A written agreement and clear costs, then carers introduced before support begins.
Why People in Leicester Choose Murray Healthcare
- Support you direct, not a service that arrives with its own ideas
- Reliable timings, because timing is the whole point
- Carers introduced before they support you
- Honest answers about what we are trained and insured to do
- Registered with the Care Quality Commission
What Our Clients Say
We are gathering feedback from the people we support. You are welcome to call our Leicester office and ask us anything about how support is arranged.
Read Family ReviewsCommon Questions
Carers are trained on the specific equipment used in your home before they use it with you. We confirm in writing what our team is trained and insured to do.
Yes. Timings are agreed with you and we build the rota around your commitments rather than the other way round.
You meet carers before support begins and you can ask for a different carer if the match is not right.
Yes. We can work with direct payment arrangements and provide clear written costs for your records.
Yes. Work, study, appointments, sport, shopping and seeing people are all part of what we do.
Support is reviewed regularly and can be increased, reduced or retimed. Tell us and we will change it.
Related Services
Speak to Our Leicester Care Team
Tell us what you need, when you need it and how you want it done. We aim to respond within one working day.
Contact details
Phone0116 403 0152
Emailinfo@murrayhealthcareservices.com
AddressMurray Healthcare Services Ltd, Kimberley House, 47 Vaughan Way, Leicester, LE1 4SG
Office hoursMonday to Friday, 9am to 5pm
Prefer to talk? Call 0116 403 0152 or email info@murrayhealthcareservices.com.